FAQ

  1. Do you accept items on consignment?

  2. What are your store hours?

  3. Do you accept donations?

  4. Do you pick up items?

  5. What are the donation drop-off hours?

  6. Where are you located?

  7. What is Encore Upscale?

  8. What makes Encore Upscale different?

  9. What items do you accept?

  10. What items don’t you accept?

  11. How do I volunteer?

  12. How do I schedule a pickup?

  13. Do you accept appliances?

  14. Are my donations tax-deductible?

 

 

Do you accept items on consignment?

No, we do not accept consignment.

 

What are your store hours?

Monday-Friday: 10am-7pm
Saturday: 11am-6pm
Sunday: Closed

 

Do you accept donations?

We do accept upscale donations and you will receive a receipt for your tax deduction.

 

Do you pick up items?

Yes, we pick up larger items – up to 75lbs .  Must be on the first floor (no steps)

Please call 248.552.1555 or schedule it on our website www.encoreupscale.com/schedule-a-pickup

 

What are the drop-off hours?

Monday-Friday from 10 am to 6pm and Saturday from 11 am to 5pm.

 

Where are you located?

We are on Southfield Road near the northeast corner of 12 Mile. Our address is:
29080 Southfield Road
Southfield, MI 48076

 

What is Encore Upscale?

Encore! is a ministry of Southfield Christian School. Our mission is to raise funds for Southfield Christian School and to represent Christ in the community by exhibiting a Godly work ethic and unity of service in the sale of donated items.

 

What makes Encore Upscale different?

We are a ministry of Southfield Christian school, therefore all of our proceeds go towards helping with tuition assistance. We are an upscale resale store and, as such, we try our best to sell only upscale items.  We also offer three different levels of clothing, each with distinct price points: upscale clothing, boutique clothing and Couture clothing.

 

What items do you accept?

  • Clothing Items in good condition.
  • Furniture
  • Housewares
  • Home Decor Items
  • Books & Media
  • Electronics
  • Jewelry
  • Toys
  • Linens

 

What items don’t you accept?

  • Any item not working/broken
  • Booster seats
  • Computer equipment/Printers
  • Cribs/Car seats
  • Chemicals/Paint
  • Encyclopedias/National Geographics
  • Food items
  • Large household appliances
  • Mattresses and sets
  • Opened toiletries
  • Tattered clothing
  • Typewriters
  • Underwear and socks
  • Cassette tapes

 

How do I volunteer?

It’s easy! Just call us at 248.552.1555 or click here to sign up online!

 

How do I schedule a pickup?

Just call us at 248.552.1555 or visit our pickup request link.

 

Do you accept large appliances?

No, Encore does not accept appliances (dishwashers, dryers, refrigerators, and so on).

 

Are my donations tax-deductible?

Your donations are tax-deductible as allowed by law.  Donation receipts are located in our drop off area. We offer a Fair Market Value Guide that can help you determine the value of your donated goods, but you are responsible for completing this form for your taxes.

 

 

 

 

 

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